Priced to the work, not to your headcount
Every engagement begins with a free 15-minute Workflow Review to confirm fit and determine whether the process is ready for a detailed review. From there, the entry point is a flat $2,500 Process Audit: two weeks, fixed scope, and a prioritized roadmap you own outright. Build and retainer pricing below is quoted against what the audit actually finds.
How the Crude HR process works
Free 15-Minute Workflow Review
We briefly discuss one workflow, where it appears to stall, who is involved, and what outcome you need. The purpose is to confirm fit and project readiness, not complete the full assessment for free.
Process Audit
Two weeks, fixed scope. An audit of how the work actually moves today: process inventory, cycle times, error and rework rates, approval chains, compliance touchpoints, and the systems already in play. It ends with a findings report, a prioritized roadmap, and a build scope you can price against. Nothing gets automated until the numbers exist.
Implementation
Crude HR then builds or automates the workflows the audit ranked highest, at a fixed price scoped from the roadmap. You are free to take the roadmap and build it yourself or hand it to someone else. Builds usually end with a retainer so the system keeps working after handoff.
The process audit
One fixed scope, one fixed price, whatever your headcount. Find the broken processes quietly costing you time, money, and compliance exposure, then get a prioritized plan to fix them.
- Duration
- 2 Weeks
- Format
- Fixed Fee
- Billing
- At Kickoff
Built for oilfield service companies, industrial contractors, and the transportation and manufacturing businesses that support them, where critical work still runs on paper forms, spreadsheets, and someone remembering what happens next.
What you get
- Current-state process map across HR, payroll, and field operations
- Findings report naming every breakpoint, risk, and duplicated effort
- Prioritized roadmap ranking each fix by impact and effort, quick wins first
- Microsoft 365 utilization review which fixes you can build on tools you already pay for
- Leadership readout a working session walking your team through it, yours to keep
How it runs
- 01Kickoff and access. Short interviews with the people who actually run the process.
- 02Map and observe. Workflows documented end to end, as they really happen.
- 03Analyze and prioritize. Breakpoints scored by cost and risk, and matched to tools you already own.
- 04Readout and roadmap. Delivered live, then handed to you.
You may already own the fix. Most field-service companies already run Microsoft 365, which means they pay for Power Automate, Power Apps, SharePoint, and Forms and use almost none of it. Every audit flags which fixes you can build on licenses you already hold, before you spend a dollar on new software.
What implementation typically costs
Ranges below are indicative. The specific number is tied to a real scope coming out of the audit, and it is fixed before work starts.
Single Workflow
One process (PTO, PPE requests, a single approval chain) built on standard, off-the-shelf integrations.
- Fixed project price, scoped up front
- Stays inside licensing you already own
- No per-seat license creep
Single Workflow, Complex
A mobile Power App, multi-level approval routing, or an integration into your ERP, payroll, or accounting system.
- Designed for field use (large controls, works with gloves on)
- Audit-ready approval records
- Live field-ticketing demo shows the bar
Workflow Suite
A bundled field-ops suite: timesheets, field tickets, and inspections built and rolled out together rather than one at a time.
- Shared data model across processes
- One rollout, one training push
- Sequenced by the audit scorecard
Full Custom App Build
A relational system-of-record application with integrations, for the processes where spreadsheets and simple lists genuinely will not hold.
- You own the app, no ongoing seat fees
- Versioning, audit trail, and retention built in
- Scoped individually after the audit
Complex, multi-system builds are scoped individually. If the honest answer is that a cheaper off-the-shelf tool fits you better, you will hear that on the Workflow Review call.
Monthly retainers
Automation that nobody maintains quietly decays. Retainers keep the workflows running and, at the higher tiers, put senior HR operations leadership behind them without a full-time salary.
Managed Automation, Light
Monitoring, minor changes, up to ~10 hours/month
Managed Automation, Standard
~15 to 25 hours/month, feature updates, support SLA
Fractional HR Operations
~20 to 30 hours/month, embedded HR ops plus automation upkeep
Fractional HR Director
Strategic HR leadership plus automation portfolio ownership
Retainers are scoped in deliverables, not just hours, and carry a 3 to 6 month minimum with a 30-day termination clause afterward.
How engagements are billed
The commercial terms are the same on every engagement, and they are on this page rather than buried in a proposal.
Payment milestones
The Process Audit is a flat $2,500, billed in full at kickoff. Builds are 40% on signature, 30% at the midpoint milestone, and 30% on acceptance. Retainers are billed monthly in advance, net 15.
Retainer minimums
Retainers carry a 3 to 6 month minimum with a 30-day termination clause afterward. Unused hours roll over one month, scope is reviewed quarterly, and hours used are reported monthly.
Travel and on-site days
The audit includes the on-site time needed to observe the work, and travel inside East Texas and the Ark-La-Tex is included. Travel beyond that region is billed at cost with prior approval, mileage at the current IRS standard rate. On-site days beyond the agreed scope are billed at a day rate set in the agreement.
Change orders
The scope of work lists the specific deliverables, systems, and integrations included. Any added workflow, integration, or data source is handled as a written change order. The fixed fee covers the defined scope, not open-ended time.
Licensing
Build fees cover design, configuration, and delivery. Any incremental platform licensing you need is yours directly, and the audit flags it before you commit, so premium-tier licensing is never a surprise mid-build.
Pricing questions, answered plainly
What does the Process Audit cost?
A flat $2,500, billed at kickoff, regardless of headcount. It runs about two weeks and delivers a current-state process map across HR, payroll, and field operations, a findings report naming every breakpoint and duplicated effort, a prioritized roadmap ranking each fix by impact and effort, a Microsoft 365 utilization review, and a live leadership readout. The roadmap is yours to keep whether or not you build with Crude HR.
How much does workflow automation or a custom app build cost?
A single workflow on standard tooling runs $6,000 to $9,000, and a more complex build (mobile app, multi-level approval routing, or an ERP or payroll integration) runs $10,000 to $18,000. A bundled suite of three to six processes runs $28,000 to $55,000, and a full custom application with a relational system of record runs $25,000 to $75,000 and up. Builds are fixed-price, not per-seat. The specific number is scoped from what the audit finds, not guessed on a phone call.
Is the audit fee credited toward a build?
No. The audit is priced as its own deliverable and stands on its own: you get the process map, findings, and prioritized roadmap whether or not you hire Crude HR to implement any of it. At $2,500 it is deliberately affordable enough that it does not need to be discounted into a build, and pricing it separately keeps the recommendations honest.
How does fractional HR pricing work?
Fractional support is a monthly retainer sized to scope. Managed automation (monitoring, minor changes, feature updates) runs $2,000 to $6,000 per month. Embedded fractional HR operations runs $6,000 to $9,000, and fractional HR Director level leadership runs $9,000 to $12,000. All retainers carry a 3 to 6 month minimum with a 30-day termination clause afterward, hour rollover, quarterly re-scope, and monthly hours-used reporting.
Do you charge per user, like most field-service software?
No. Custom builds are owned by you with no per-seat license creep. That is a deliberate cost advantage over per-user SaaS, which keeps charging more as your crews grow. Where a build does require incremental platform licensing, the audit flags it before you commit rather than after.
Why is there no single fixed price for builds?
Field-service businesses have very different processes, systems, and levels of mess. A single number would either overcharge simple jobs or underscope complex ones. The published ranges tell you the neighborhood; the free Workflow Review confirms fit, and the $2,500 Process Audit produces the scoped, fixed number you actually sign.
That seems expensive for software we already own.
The licenses are yours already, and that is the point. Most field-heavy companies are already paying for automation, forms, and workflow tools bundled into software they own, and use almost none of it. What you are buying is the design, compliance, and build expertise that turns owned licenses into a working, audit-ready system: records retention that survives an FLSA, OSHA, or DOT look, e-signature capture that holds up, and approval records an auditor will accept. The audit tells you which fixes you can build on licenses you already hold before you spend a dollar on new software.
Who do you work with?
Owners, CFOs, COOs, and HR or operations leaders at the service companies that support oil and gas production, not the exploration and production operators themselves. Think wireline, workover and well service, rental tools, hot shot and trucking, roustabout and construction crews, chemical and fluids, inspection, and safety services, plus industrial contractors, transportation, and manufacturing across Texas and the Gulf Coast, where the back office still runs on paper, spreadsheets, and chased-down signatures.
Not sure what your workflow needs?
Start with a free 15-minute Workflow Review. We will discuss one process, confirm whether there is a practical opportunity, and determine the right next step.
Directly with Brittany. No sales deck. No technical jargon. No obligation to move into a build.