Fix the process. Then automate it.
Every engagement starts with the workflow, not the software. These are the problems I take on most for oilfield service companies and industrial contractors, starting with the one that costs the most: paper field tickets.
Automation and Custom Builds
Workflow Automation
I map a manual process end to end, cut the steps that earn nothing, and automate the rest on whatever platform actually fits the job and the systems you already run. You get the working process, not a tooling debate.
Admin hours drop and the process stops depending on who is in the office.
Custom App Builds
Purpose-built internal tools such as ticketing apps, tally sheets, inspection forms, and approval dashboards, designed around how your crews actually work.
Software that fits the field, owned by you, with no per-seat license creep.
Digital Field Ticketing Workflows
Replace paper tickets with mobile capture: crews log the work in the field with GPS stamps, the company man signs on location, and the ticket lands in the office instantly, priced from your contract price book at the supervisor gate.
Same-day ticket visibility and invoices that reach your customer while the job is still fresh.
See the full field ticketing buildApproval Routing
Route approvals automatically to the right person, escalate when they sit, and keep a timestamped trail of every decision.
Approvals in hours instead of weeks, with an audit trail built in.
Payroll, Bonus, and Invoice Handoff Workflows
Clean up the workflow before it hits payroll, billing, or compliance. One approved record feeds the pay run and the invoice without re-keying.
Payroll and billing that match the field, every cycle.
HR Operations
Fractional HR Support
Senior HR leadership on a fractional basis: policy, compliance, employee relations escalations, and payroll process oversight without a full-time salary.
An experienced HR leader in your corner for a fraction of the cost.
HR Operations Cleanup
Untangle the spreadsheets, duplicate records, and half-finished HRIS setups that accumulate as a company grows.
One source of truth for employee data and processes people actually follow.
Onboarding Process Automation
Digital new-hire packets, automatic task routing to IT and payroll, and a live checklist so nothing falls through between offer and first day.
New hires that are field-ready on day one, with complete files.
Compliance and Documentation Workflows
Get certifications, acknowledgments, JSAs, and required documents captured digitally, tracked to expiration, and retrievable in seconds.
Audit requests answered from a screen, not a storage room.
Field ticketing software for oilfield service companies
Paper slows the money down. Crude HR builds digital field ticketing for the service companies that bill operators: wireline, workover, rental tools, trucking, construction crews, and industrial contractors across Texas and the Gulf Coast. Crews capture the work on a phone, the company man signs on location, and supervisors approve the same day. Billing and payroll read one clean record.
Every field ticket starts the same way
A hand fills out a paper field ticket at the end of a job. The company man signs it. Then the ticket rides around in a truck for a few days.
Eventually it reaches the office. Someone types it into a spreadsheet. Someone else types it into the accounting system. If the handwriting is bad, they guess. If a rate looks wrong, they call the field and wait.
By the time the invoice goes out, the job is two weeks old. The operator you billed no longer remembers the work. Disputes are easy to start and slow to settle.
What the paper process actually costs
- Days of float. Cash sits in a truck instead of in the bank.
- Double entry. The same ticket data is typed two or three times.
- Lost tickets. Work that was done and never billed.
- Rate drift. Crews price from memory instead of the contract.
- Blind spots. Nobody knows what is unbilled until month-end.
Electronic field tickets, one shared record
Digital field tickets replace the paper copy with a record that everyone reads from the same screen. The field crew creates it. The supervisor approves it. Billing and payroll use it. There is only ever one version.
This is not a PDF of your old form. A ticket built this way carries structured ticket data: line items, hours, equipment, personnel, GPS, photos, and a digital signature. Structured data is what lets the office skip the retyping entirely.
A mobile app built for gloves
Crews fill out the ticket on the phone or tablet they already carry. Big targets, few taps, no training class. Field workers finish the ticket before they leave the pad.
Works offline
Most job sites have bad signal. The mobile app stores the ticket on the device and syncs automatically once the truck reaches coverage. Nothing is lost on the drive back.
GPS and time stamps
Each ticket records where the work happened and when. That kills the argument about hours and location before it starts.
Digital signature on location
Your customer's company man signs on the screen. The signature is attached to the ticket data, so nobody hunts for a signed copy when the operator questions the invoice three weeks later.
Your price book, enforced
Rates come from the contract price book for that customer, not from memory. Crews pick the line item. The app prices it. Billing errors and rate disputes drop on their own.
An approval gate that moves
The supervisor reviews, adjusts, and approves. If the ticket sits, it escalates. Every change is logged with a name and a timestamp.
How the data flows from the wellsite to the invoice
Three steps. Each one hands off automatically to the next.
The field crew captures the work
A hand opens the mobile app on location and logs job details: equipment, hours, materials, personnel, and notes. Photos and the company man's digital signature attach to the same record. This takes a few minutes at the end of the job instead of an evening of paperwork.
The supervisor prices and approves
The ticket lands in a review queue in real time. The supervisor checks the line items against the price book, fixes what needs fixing, and approves. Nothing waits on a truck, a fax, or a Monday.
Approved tickets feed the office
Approved tickets flow straight into billing and payroll. The same record drives the invoice and the pay run, so the numbers agree. No manual data entry, no second version of the truth.
Want to see it move? Click through the live field ticketing demo
What changes in the first month
The gain is not the app. The gain is real time visibility and the days you stop losing between the field and the office.
- Same-day visibility on work that used to surface a week late
- Shorter invoice cycles, because billing is not waiting on paper
- No re-keying between the field and accounting systems
- Fewer disputed line items, because rates come from the contract
- A complete audit trail for every ticket, signature, and edit
- Unbilled work that shows up on a dashboard instead of at month-end
Why we build field ticketing software instead of reselling it
It fits your paperwork
Your ticket has your line items, your JSAs, and your company-man sign-off. A custom build matches the form your crews already know. Generic field service software makes you change the process to fit the product.
It talks to what you own
Tickets need to reach your accounting systems, your ERP, and your payroll provider. We build the integration around the stack you already run rather than asking you to replace it.
It does not tax your growth
Per-seat software charges more every time you add a crew. A build you own does not. Hiring twenty field workers for a busy quarter should not raise your software bill.
Common questions about digital field ticketing
What is digital field ticketing?
Digital field ticketing replaces the paper field ticket with an electronic record captured on a phone or tablet. The service crew logs job details on location, the operator representative (the company man) signs on the screen, and a supervisor reviews and approves the ticket. Because the ticket data is structured rather than scanned, it can flow straight into billing and payroll without anyone retyping it.
How are electronic field tickets different from emailing a PDF?
A PDF is still a picture of a form, so someone in the office has to read it and key the numbers in. Electronic field tickets store each line item, hour, rate, and signature as data. That is what removes the manual data entry step and lets approved tickets sync automatically with your accounting systems.
Does the mobile app work with no signal at the job site?
Yes. The app is built to work offline. Field workers complete the ticket on the device, and the data syncs as soon as the truck reaches coverage. Losing signal on location does not lose the ticket.
Will field ticketing software connect to our existing accounting system?
That is the point of a custom build. We map how ticket data needs to reach your ERP, accounting system, and payroll provider, then build the integration around the stack you already run. You are not asked to replace working systems to adopt digital tickets.
Do you charge per user like other field service software?
No. Builds are fixed-price and owned by you, with no per-seat license creep. Adding crews for a busy season raises your headcount, not your software bill.
How long does a field ticketing build take?
It depends on how many systems the workflow touches, but a focused first version is typically measured in weeks rather than quarters. Every engagement starts with a free 15-minute Workflow Review to confirm fit, and the flat $2,500 Process Audit produces the scoped timeline and the fixed build price you actually sign.
Bring one paper ticket. We will map the rest.
Start with a free 15-minute Workflow Review on your current process. We will confirm where it stalls, whether a build is worth it, and what the sensible next step looks like.
Directly with Brittany. No sales deck. No technical jargon. No obligation to move into a build.